Location:  Home » Management Science » 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do  

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and DoAuthor: Peter Venison
Publisher: IUniverse
Category: Book

List Price: $16.95
Buy New: $15.15
as of 9/9/2010 07:41 CDT details
You Save: $1.80 (11%)



New (11) Used (12) from $14.92

Seller: sbd-
Rating: 5.0 out of 5 stars 8 reviews

Media: Paperback
Pages: 172
Number Of Items: 1
Shipping Weight (lbs): 0.6
Dimensions (in): 9 x 5.9 x 0.6

ISBN: 0595367267
Dewey Decimal Number: 338
EAN: 9780595367269

Availability: Usually ships in 1-2 business days

Similar Items:


Editorial Reviews:

Product Description
Twenty-two years ago, author Peter Venison's Hotel Management became a best seller in the hotel and tourism industry, labeled a "must read" on the curriculum of every hotel school, and landed on the bookshelf of every hotel manager. Despite many requests for a follow-up volume, Venison declined, on the basis that he had nothing new to say. Now he does.Holed up for several weeks in five star hotels while concluding a complicated business deal, Venison realized that the standards offered by the industry still fall short of perfection. As a result, he has put pen to paper to produce this handy catalogue of suggestions to hoteliers, based upon his considerable personal experience as a hotelier and perpetual hotel guest.100 Tips for Hoteliers guides you from the inception of a hotel to its opening and operation, offering practical tips for each stage of the journey. It should prove equally useful to hotel school students as a checklist of what they can expect, and also to practicing hotel managers as a reminder of their responsibilities.Proceeds from the sale of 100 Tips for Hoteliers will be donated to the Duke of Edinburgh Cup charity.


Customer Reviews:
Showing reviews 1-5 of 8



5 out of 5 stars Worth reading several times   January 14, 2007
Martin Frank (Palais Kraft, Zürich)
16 out of 16 found this review helpful

Peter Venison knows what he is writing about, and knows how to write well. His "100 Tips for Hoteliers" is easy to read and every page gives you ideas about what to do better in your own business, hospitality or not.

This is one of the few books on hotel or resort management which acknowledges that things can go wrong too. Peter Venison shows how to deal with endless rain or falling off bed legs and many more of the daily troubles reality puts in our plate. "101 Tips for Hoteliers" is far more to the point than the hospitality management classics written from the viewpoint of managers who avoid leaving their A/C offices. I recommend it to every new and every old hotel or resort manager.



5 out of 5 stars great book   August 14, 2009
Y.K.
5 out of 5 found this review helpful

I enjoyed reading this book. It stresses important issues in an easy to absorb manner. It is evident that Peter Venison knows what he is writting about, nothing irrelevant comes about, every line is to the point. Read this book and you will feel happy that your in the hotel business, you'll find ways to work better with people, to improve your performance and make better deals.


5 out of 5 stars 100 Tips for Hoteliers   February 17, 2009
Dion Friedland (London, UK)
4 out of 4 found this review helpful

Peter Venison is a genius when it comes to hotel management. This is a must have, easy to read and implement, book for anyone involved in managing or running hotels. It is the best investment anyone interested in running a better hotel, can make.


5 out of 5 stars Quick & to-the-point   February 19, 2010
Douglas M. (Colorado)
1 out of 1 found this review helpful

I have worked in various hospitality positions and am building a valuation/business plan for a small property. This book had many great points I had overlooked. Additionally, it gave me many points to ponder personally, with regards to running the property.

Highly recommended... not only for the hospitality industry.



5 out of 5 stars 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do   July 18, 2010
Ash
1 out of 1 found this review helpful

Great reading - I spent 35 years in the hospitality business - Peter Venison summed it all up in one great book.

Showing reviews 1-5 of 8




exceptional service profit  hospitality  hotel  profitable customer service design  solomon inghilleri service method